Terms of Service
Last revised on July 18, 2025
Welcome to the Terms of Service (these "Terms") for the website, leahmwilson.com (the "Website"), related applications, and widgets or embedded tools hosted on third-party websites or landing pages (the "Services"). These Terms govern your access to and use of the Services operated by GOE AI ("Company," "we," or "us"). Please read these Terms carefully, as they include important information about your legal rights. By accessing or using the Services, you agree to be bound by these Terms and all applicable laws and regulations.
If you do not understand or agree to these Terms, do not use the Services. For purposes of these Terms, "you" and "your" mean you as the user of the Services. If you are using the Services on behalf of a company or other entity, "you" includes you and that entity, and you represent and warrant that:
- You are an authorized representative of the entity with the authority to bind it to these Terms.
- You agree to these Terms on the entity's behalf.
1. Who May Use the Services
Eligibility: You must be 13 years of age or older to use the Services. Minors under the age of majority in their jurisdiction but at least 13 years old may only use the Services if a parent or guardian accepts these Terms on their behalf.
Children Prohibition: Children under the age of 13 are not permitted to use the Services. By using the Services, you represent and warrant that you meet these requirements.
2. Services, Accounts, and Subscriptions
User Input and User Output
As part of the Services, you may submit or upload information, including videos, text, and other materials ("User Input"), and the Services may generate content based on your User Input ("User Output"). We do not claim ownership of User Input or User Output.
License to You: To the extent we acquire any rights in User Output, we assign to you all right, title, and interest in such User Output.
Your Content: Collectively, your User Input, User Output, and other content you upload or submit through the Services constitute "Your Content." You are solely responsible for ensuring Your Content complies with applicable laws and does not infringe third-party rights or these Terms.
Creating and Maintaining Your Account
To use certain features of the Services, you may need to create an account or link an existing account (e.g., Google or Apple).
Accuracy: You agree to provide accurate, complete, and updated information for your account.
Security: You are responsible for safeguarding your account credentials and notifying us immediately at goe@leahmwilson.com if you suspect unauthorized access.
Subscriptions and Usage-Based Fees
If you purchase a subscription or incur usage-based fees:
Subscriptions: Subscriptions provide ongoing access to certain features or services for a recurring fee. Subscriptions auto-renew unless canceled at least five (5) days before the renewal date.
Usage Fees: Usage-based fees are charged according to your consumption of the Services (e.g., per transaction, interaction, or agent activity). These fees will be determined on a sliding scale based on your anticipated and actual usage, with details provided during the custom SaaS build-out phase. Specific usage rates and billing details will be provided in your service agreement, account dashboard, or separate pricing documentation.
Payment Obligations: You agree to pay all applicable subscription fees, usage fees, taxes, and other charges in accordance with the payment terms in effect at the time of purchase or use.
Refund Policy: All subscription and usage-based fees are non-refundable unless otherwise required by law.
Free Trials: Free trials convert to paid subscriptions unless canceled before the trial ends, with prior notice of the conversion.
2A. Canadian Business Considerations
Pricing and Taxes:
- All fees are quoted in Canadian dollars unless otherwise specified
- Applicable taxes (HST/GST/PST) will be added to invoices where required
- Payment terms comply with applicable provincial consumer protection legislation
3. Payments for Prototypes, Consulting, and Development Services
Payments and Fees
Payment Terms: Fees for prototypes, ideation sessions, consulting, or custom development must be paid in full prior to the start of work unless otherwise agreed in writing. Payment is non-refundable unless otherwise required by law or specified in these Terms.
Application Toward Build-Outs: Payments made toward ideation sessions and prototypes will be applied as a credit toward any custom build-out if you proceed with further development.
Invoices and Deadlines: Any unpaid balances are due within thirty (30) days of the invoice date unless specified otherwise. Late payments may incur interest at the rate of 1.5% per month (or the maximum rate allowed by law).
Taxes: All payments are exclusive of applicable taxes, duties, or levies. You are responsible for any applicable taxes, except for taxes on our net income.
Cancellation and Refunds
Ideation Sessions: Cancellations must be made at least 48 hours before the scheduled session to qualify for a full refund. Cancellations made less than 48 hours in advance are non-refundable.
Custom Development and Prototypes: Due to the nature of custom work, all payments are final and non-refundable unless explicitly agreed otherwise in a signed statement of work (SOW).
Ownership and Intellectual Property
Deliverables: Ownership of deliverables from consulting, ideation sessions, or custom development may vary depending on the terms outlined in the SOW. Unless explicitly transferred in writing, we retain ownership of any intellectual property rights, tools, or frameworks developed during these services.
License to Use: If deliverables are provided to you, we grant you a non-exclusive, non-transferable license to use the deliverables for your internal purposes. Any reproduction, modification, or redistribution of the deliverables requires prior written consent.
Disputes
Any disputes regarding fees, payment terms, or deliverables must be raised within seven (7) business days of receipt of the invoice or deliverable.
4. Embedded Agents and Third-Party Sites
Our Services include widgets or tools embedded on third-party websites or landing pages.
Data Collection: Data submitted through our widgets is processed per our Privacy Policy, and we remain the data controller.
Third-Party Policies: Hosting websites may collect additional data governed by their privacy policies. We are not responsible for third-party privacy practices.
5. Prohibited Uses
You agree not to use the Services:
- For any unlawful purpose or in violation of any applicable laws
- To transmit harmful, offensive, or inappropriate content
- To impersonate any person or entity or misrepresent your affiliation
- To interfere with or disrupt the Services or servers
- To collect or harvest information about other users
- To circumvent any security measures we may implement
6. Intellectual Property
The Services and all related content, features, and functionality are owned by us and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written consent.
7. Disclaimers and Limitation of Liability
The Services are provided "as is" without any warranties, express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of or relating to your use of the Services.
8. Indemnification
You agree to indemnify, defend, and hold harmless GOE and its affiliates from any claims, damages, losses, or expenses arising out of your use of the Services or violation of these Terms.
9. Termination
We may terminate or suspend your access to the Services at any time, with or without cause or notice. Upon termination, your right to use the Services will cease immediately.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.
11. Contact Information
If you have any questions about these Terms, please contact us at:
Email: goe@leahmwilson.com
These Terms are effective as of the last revised date noted above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.