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GOE, Leah M Wilson Website Privacy Policy

Last revised on January 9, 2025

 

This Privacy Notice explains how GOE, Leah M Wilson (“GOE,” “we,” “us,” “our”) collects, uses, and discloses information about you when you use our website (https://leahmwilson.com), applications, services, tools, and features, including our agents embedded on third-party websites or landing pages (collectively, the “Services”). For the purpose of this Privacy Notice, GOE acts as the data controller for your information, and “you” and “your” refers to you as the user of the Services.

By using the Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Notice. If you do not agree, please do not use or access the Services.

 

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Changes will be indicated by updating the “Last Revised” date above. If material updates are made, we will notify you as required by law. Your continued use of the Services constitutes acceptance of the updated Privacy Notice.

 

1. Collection and Use of Information

Information You Provide to Us

When you use the Services, you may provide us with the following information:

  • Contact Information: Your name, email address, and other details provided when you submit inquiries or engage with us.

  • User-Generated Content (UGC): Video, voice, text, or other materials submitted through our Services, including our embedded agents on third-party sites. This content may be used to respond to your inquiries, personalize your experience, and improve our services.

  • Consent for Follow-Up Communications: By submitting content, you agree to receive both service-related responses and occasional promotional communications, as outlined in this Privacy Notice.

  • Other Voluntary Information: Any information you provide during communication with us.

Information Collected Automatically

We may collect certain information automatically using cookies and tracking technologies, including:

  • Device Information: Device type, operating system, screen size, browser type, IP address, and unique device identifiers.

  • Interaction Data: Information about your use of our Services, such as pages viewed, time spent on the site, and engagement with content or emails.

  • Location Information: Approximate or precise location, depending on your device settings.

Information Collected from Other Sources

We may also receive information about you from trusted third parties to facilitate and improve the Services. These include:

  • Service Providers: Partners that process data on our behalf to enable service delivery, communication, and analytics.

  • Social Media Platforms: Data from interactions with our pages or content on platforms like Facebook or Instagram.

Any information received from these sources will be handled in accordance with this Privacy Notice.

 

2. How We Use Your Information

We process your information for the following purposes:

  • Service Delivery: To respond to inquiries, provide requested services, and personalize your experience.

  • Promotional Communications: To send occasional updates about our products or services, where you have provided consent.

  • Compliance and Security: To comply with applicable legal obligations, ensure the security of our Services, and enforce our terms.

  • Improvement and Development: To analyze trends, improve our offerings, and train models that power our Services.

  • Anonymization for Development: To anonymize data and use it for research, system training, and technology development, as described below.

 

3. Anonymization of Data

As part of our efforts to improve and evolve GOE’s technology, we may anonymize the data you provide.

  • Anonymization Process:

    • Personal identifiers such as your name, contact details, or other identifiable information are irreversibly removed or modified.

    • Once anonymized, data can no longer be linked back to you and is no longer considered personal data under GDPR, PIPEDA, or other applicable regulations.

  • Purpose of Anonymized Data:

    • Anonymized data is used for research and development, including improving system functionality, training AI models, and generating aggregated insights.

  • Your Rights and Anonymized Data:

    • Once data has been anonymized, it cannot be accessed, corrected, or deleted, as it is no longer identifiable.

    • You retain the right to request deletion or withdraw consent for identifiable data at any time before anonymization.

 

4. Disclosure of Information

We may disclose your information for legitimate purposes as follows:

  • To Service Providers: Vendors or partners that assist with data processing, analytics, communication, and other operational support.

  • In Response to Legal Obligations: To regulators, law enforcement agencies, or other public authorities as required by applicable law.

  • To Corporate Affiliates: To other entities within our corporate group to enable streamlined service delivery and internal operations.

  • In Business Transactions: In connection with, or during negotiations of, any merger, sale of company assets, or acquisition.

  • With Your Consent: When you request or direct us to disclose specific information.

  • Through Embedded Agents: Any data you provide via embedded widgets on third-party websites is processed as described in this Privacy Notice. Note that the hosting websites may collect additional data per their own privacy policies.

We do not sell or share your personal information for monetary gain.

 

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze usage. If you engage with our widgets on third-party websites, tracking technologies may collect information such as pages viewed and time spent interacting with the widget.

You can manage your preferences through browser settings or opt-out of Google Analytics here.

 

6. Embedded Agents and Third-Party Sites

Our Services may include agents or widgets embedded on third-party websites or landing pages. When you engage with these tools:

  • We collect and process your submitted information (e.g., video, voice, text) in accordance with this Privacy Notice.

  • Third-party websites hosting our widgets may also collect data subject to their own privacy policies. We encourage you to review their privacy notices for additional details.

  • Cookies and tracking technologies used within our widgets may collect interaction data, as outlined in Section 5.

 

7. Consent and Opt-Out Options

By submitting video, voice, text, or other content through the Services, including embedded widgets, you agree to:

  • Service-Related Communications: Necessary for fulfilling your inquiries or providing the requested service.

  • Promotional Communications: Occasional updates about our products and services.

You may opt-out of promotional communications at any time using the “unsubscribe” link in emails or by contacting us at goe@leahmwilson.com.

 

8. Your Rights

Depending on your location, you may have the following rights:

  • Access and Portability: Request a copy of your personal information.

  • Correction: Request corrections to inaccurate information.

  • Deletion: Request deletion of your information, subject to legal obligations.

  • Restriction or Objection: Restrict or object to specific processing activities.

  • Withdrawal of Consent: Withdraw consent for processing where applicable.

To exercise these rights, please contact us at goe@leahmwilson.com.

 

9. Data Security and Retention

We implement reasonable security measures but cannot guarantee “perfect security.” Information is retained only as long as necessary to fulfill its purposes or comply with legal obligations.

 

10. International Transfers

Your information may be transferred to and processed in countries outside your residence, including jurisdictions that may not provide the same level of data protection.

 

11. Contact Us

For questions or concerns about this Privacy Notice, please email us at goe@leahmwilson.com. If you believe your rights have been violated, you may also contact your local data protection authority.

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